RETURNS & EXCHANGE POLICY
We want you to absolutely love your Be Frenchy pieces!
All orders can be cancelled until they are shipped .
If your oder has been paid and you need to make a change or cancel an order , you must contact us within 12 hours .
Once the packaging and shipping process has started , it can no longer be cancelled .
If, for any reason, you are not completely satisfied with your Online purchase, we offer a hassle-free return policy.
You have 10 days from the date of receiving your parcel to initiate a return.
To be eligible for a return :
-Please ensure that the items are unworn
- In their original condition (with tags attached)
- Accompanied by proof of purchase.
- Items was purchased on full price .
For Hygiene reasons , unfortunately we cannot accept returns on earrings .
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Purchases made at a stockist or market are final , unless the item is faulty .
Items purchased using a discount or promo code are only eligible for a voucher , unless the item is faulty .
Be Frenchy does not provide refunds except if faulty , unworn and within 14 days
Our goal is to ensure your satisfaction and make the return process as smooth as possible.
Should you have any questions or need assistance, don't hesitate to contact our customer support team.
Thank you for choosing Be Frenchy!